John W. Borelli

8546 N 59th Ave.  #225

Glendale, Az  85302

Phone: (623) 939-3576

borellijohn@qwest.net

 

Objective:

To find employment within an environment that allows for growth and opportunity so that I may improve upon my skills and experience enabling me to benefit both myself and my employer.

 

Work Experience:

Helpdesk Technician:  Worked as a help desk technician for a total of 3 years for companies such as American Express and Ajilon.  Duties where to assist customers who call with installation and/or system related problems.  Often both Windows and DOS operating system (OS) level assistance was necessary.  As this usually involved proprietary software, my job often included compatibility issues as well as standard diagnostics and custom configurations.

 

Bench Technician: Having worked as a bench technician for a total of over 20 years for 19th Avenue Computers, Arcus Staffing, UHaul of Eastern Arizona and others I have had the opportunity to maintain my skills as a repair tech. and stay current with the most recent technologies.  My responsibilities included detailed diagnostics of both a variety of OSes and an infinite number of possible hardware combinations.  Repairs, upgrades, system administration, OS installations, configurations and some programming are all duties I exercised within my employs.

 

Field Administrator: Working for more than a year for UHaul, I had the pleasure of maintaining the on-site networks and WAN connections for the UHaul owned sites in AZ.  Responsible for covering 26 stores, my daily pursuits included preventive maintenance, repair and upgrade of components, maintenance and setup of all LAN PCs in a Peer to Peer environment using a main file server with the remaining units serving as Clients on the network.  The WAN, which ranged from Satellite, DSL, Cable to Frame Relay connections, was also within my necessary duties of maintenance and repair as well as the initial installations.  COX Cable, SpeakEasy and Qwest where the two most common broadband connections used.  Although I am not yet A+ Certified, I will be registering for the CompTIA A+ Certification Exam as soon as current circumstances permit.

 

Programming:  As a Field Administrator and PC Technician it has been my privilege to, from time to time, exercise my abilities in BASIC, Visual Basic 6.0, Turbo Pascal 6.0, Delphi 6.0, Turbo C/C++ 4.0, Visual C/C++ 4.0 with use of inline assembly as needed.  As I have been programming for over 20 years I have learned both the DOS and Windows equivalents of these languages.  As an example, I wrote a modem initialization string data base application while employed for American Express that used a customized data base engine and optimized its use by way of a virtual indexing service.

Operating System Management:  In all of the above mentioned experiences, I have had the pleasure of mastering a variety of operating systems (OSes).  They include: DOS versions 3.0, 3...2, 4.0 and 5.0.   I have extensive knowledge and experience in all of the following Windows (OSes):  Windows 95/NT/98/98SE/Me/2000/XP (Pro and Home).  Also included in the list of known (OSes) is the 2.01 version of Linux.  I have worked with MVS systems using JCL in a limited capacity as well.

 

Personal requirements include a benefits package that is comparable to most other positions within the industry and $25,000-32,000 annual salary (or equivalent pay) for 60-65 hours a week with more weekly hours being worked whenever necessary to get a job done.

 

In closing I would like to thank you for taking your valuable time to review my resume’ and consider myself for employment.  With a feverish desire to continually learn more, I have time and time again, gained invaluable skills and abilities that allow me to do what I can do today.  With more time and effort, even more can be learned and adapted to whatever needs arise within my next employment.  “Show me a man that loves what he does for a living and I will show you a man that is the best at what he does”, Henry Ford.

 

Most sincerely,

John W. Borelli

 

PC Technician

LAN/WAN Specialist

Programmer