Victoria L. Heywood
Yelm, WA 98597-9148
Please contact via email

Skills summary:

• Highly proficient with Pagemaker as a tool for forms and publications design and pre-press preparation.
• Extremely capable with Freehand in the creation of graphics, flyers, and customized logos for web and cross-platform use.
• Creative and effective with Photoshop as an image editor for web graphics and printed image production.
• Comfortable in the use of BBEdit as a text-based HTML editor.
• Familiar with Acrobat as a format for distributing consistent-looking documents and interactive forms to non-specific platforms via the Internet, intranets, or LANs.

Abilities summary:

• Functions capably in both web and print publishing industries as a copy writer, copy editor, graphic designer, and troubleshooter.
• Communicates, negotiates, and organizes effectively and efficiently.
• Understands business process analysis, extranet/intranet website construction, and the rudiments of computer hardware functions.
• Respects and recognizes the practical value of clean, efficient HTML coding.

Most recent position:

State of Washington Department of Licensing
06/89-05/98
Forms and Records Analyst

• Provide graphics, forms, and design support for agency website.
• Provide graphic design, software technical assistance, and editorial support to in-house publications designers.
• Write, edit, design, and produce ready-for-print masters (or PDFs) of newsletters, brochures, training manuals, flyers, and posters.
• Research, evaluate, propose, and maintain forms and graphic design standards for the agency.
• Manage, design, and produce program area desktop publishing projects and marketing instruments.

Other experience:

• Wrote and edited informational documents, advertising copy, newsletter articles/interviews, instructions, and form letters in several support positions throughout my career.
• Edited a project proposal for out-sourced ISP technical support and start-up services for submission to a midwestern cable corporation.
• Wrote a supplemental budget request for funds to create an electronic forms review/analysis project for submission to the state legislature.
• Provided user support via email and phone for Pagemaker, Freehand, Photoshop, and Netscape.
• Provided Mac/Windows95 operating system and connectivity support via email and phone.
• Wrote and edited copy for a newspaper advertising department.
• Coordinated several statewide projects in a government agency.

Education:

The Evergreen State College
Olympia, WA
06/88 Bachelor of Arts - English and Mass Communications

Lower Columbia Community College
Longview, WA
06/86 Associate of Arts - English