Samantha L. Montini 4630 East Prickly Pear Trail Phoenix, Arizona 85050

Phone: 602/460-9658 Email: s_montini@q.com

Summary

Freelance copywriter with 14+ years of professional experience in both technical and marketing communications.

Marketing Communications Client List

· Wheels & Heels Custom Tours, Tucson, Arizona

· Socious, Mesa, Arizona

· Tower Financial Holdings, Phoenix, Arizona

· AFP Solutions, Scottsdale, Arizona

· Wildfire Elementary School, Paradise Valley Unified School District, Phoenix, Arizona

· Simmons Construction, Phoenix, Arizona

· Posh Girls Catering, Litchfield Park, Arizona

· Cedar, Phoenix, Arizona

Technical Writing Client List

· Socious, Mesa, Arizona

· Ciber, Inc., Phoenix, Arizona

Past Employment Experience

PeopleSoft, Inc, Phoenix, Arizona 1997 - 2001

Senior Technical Writer

Developed online documentation to support client-server software, and later web-enabled software for the advancement of institutions and other non-profit organizations.

Accomplishments

· Developed and maintained 1000+ page comprehensive user/implementation manual for PeopleSoft Advancement/PeopleSoft Contributor Relations application using MicroSoft Word and Folio 4.0. Manual was delivered in both hardcopy and online formats.

· Developed online help for “Campus Connection” web project using KEdit and FrontPage Express.

· Managed project plan and lead documentation project from initiation to completion through two release cycles.

· Wrote pre-release notes, release notes, product overviews, and other marketing collateral for PeopleSoft Advancement/PeopleSoft Contributor Relations.

· Participated in the process of creating models to represent the business processes addressed by PeopleSoft Advancement/PeopleSoft Contributor Relations and additional integrated software suites.

· Participated in development design sessions, and worked with analysts to ensure a solid, consistent software design.

· Trained group of 15 peers in use of documentation styles and standards.

· Served as development team's "resident expert" on graphical user interface (GUI) standards.

USA Group Information SOlutions (formerly TRG, Inc), Phoenix, Arizona 1994 - 1997

Information Developer

Online and hardcopy documentation to support client-server software products for higher education.

Accomplishments

Wrote and maintained setup guides, training workbooks, product brochures, quick-reference guides, and installation guides for client-server financial management and advancement systems.

· Developed comprehensive online help systems for both financial management and advancement systems using RoboHelp.

· Participated in product development by providing input on usability, intuitive design, and consistency.

· Wrote functional design specifications and assisted in presentation of specifications and prototype deliverables to user groups.

· Lead team in development of Graphical User Interface (GUI) standards.

· Wrote and maintained Graphical User Interface Standards.

· Lead task force in developing company standards for book design.

· Participated in task forces to develop company standards for online help architecture design and software tools.

The New Company/Amy Roffmann New, Chandler, Arizona 1990 – 1994

Freelance writing assistant

Queried national publications and drafted articles for publication.

EDUCATION

Arizona State University, Tempe, Arizona

Bachelor of Arts (BA), Journalism/Public Relations, August 1994